The lowest line item and the most elaborate presentation do not necessarily represent the most appropriate treatment. Good questions help reveal whether a proposal responds to the actual window.
Ask how the condition was evaluated
The provider should be able to explain why repair, restoration or monitoring is recommended. Ask what was observed in the glass, lead, supports, frames and protective system.
- What is urgent?
- What can be retained?
- What assumptions remain?
- What surrounding work is excluded?
Ask what documentation will be provided
Project photographs, panel labels and a concise treatment record support stewardship and future maintenance. This is especially important for churches, historic properties and relocated windows.
Ask how changes will be handled
Hidden conditions can appear after removal. The proposal should establish how discoveries, replacement glass and scope changes will be communicated before additional work proceeds.
